We were faced with a nice little challenge recently here.
The normal rule about mailboxes in Exchange is simple and fairly obvious: one user, one mailbox, and vice versa.
Or that's what I always learned...
Now, we have an account which normally logs in 2 or more times (our reception desk).
Since they log in with one account, they share a mailbox, simple as that.
Now, for our new VoiP system, these accounts need to be split up. Every phone needs a different user (at least in the setup we use).
There is a simple solution to this:
- Create the extra account(s).